Policies

Campus Cookies policies are here to bring fairness to our business and the customers we serve. Policies are enforced and it is the user's responsibility to read them before placing an order.

Top Policies:
-During rush periods order may take over an hour. Cookies take a little more time.
-Please view our delivery area image on your school's webpage before ordering
-Gift orders must be placed by 6pm the night of delivery, no exceptions.
-It is your responsibility to enter the correct number when checking out and answering your phone when a delivery driver calls you. If you don't, the order may take much longer or may not reach you at all.
-If orders are missing cookies we are happy to rebake the missing products, however if we are really busy, then it is best we refund your missing product.
-Gift orders are delivered during our operating hours only
-If gift recipients are not reached during the night of the scheduled delivery, they will be contacted the following evening. We cannot guarantee that we will get in touch with your recipient and set-up a time on the date of delivery, we can only guarantee that we will attempt to contact them multiple times and leave a voicemail.